34-48 Alexander St Shop, 4, NSW 2065, AUS
FAQ
Refunds and Returns
Yes we do. We really, really like delighted customers not just satisfied ones. But without getting into all the legalese (refer our full refund policy here) we have sold many thousands of items and it rarely happens so it’s just not a big deal for us to give you your money back if you are not completely happy with your food.
Is your business vegan?
The majority of our products are vegan and we are constantly increasing our vegan range. However, some of our chocolate products currently may contain dairy and we also stock honey. Our vision is to help you live healthfully, love each other and be kind to the environment and the animals who share it. In other words more than just a shop a gateway to a broader, kinder more sustainable way of living.
Do you post internationally?
Yes we can, we are based in Sydney, Australia and cover the whole of Australia, no exceptions with free shipping, for international shipping we need to provide you with a custom quote.
Postage and Express Post
We generally use either a courier for larger orders or untracked economy Australia Post for very small items. Postage with tracking is always available at an extra cost as is express postage. If you require an express service please contact us using the contact form with your order number. For further information on shipping please click on the link to see our Shipping Policy Page.
How do I contact The Plant Food Company?
Please call or text us on +61 0407 170 978 or email us on retail@theplantfoodcompany.com